INKY HOT MESS
FAQ'S
Where is Inky Hot Mess located?
We are located at the JRB Commons, 590 Pre Emption Road in Geneva, New York. Ample parking is readily available in the plaza parking lot. 

How do I pre-register for a Craft Day or Workshop?
You can register online or by stopping our shop in downtown Geneva.

Does Inky Hot Mess accept credit cards or debit cards?
Yes, we accept debit and credit cards with the following logos Visa, MasterCard, Discover, and American Express. We also accept Apple Pay at our shop.

Does Inky Hot Mess accept checks?
We accept checks are our retail shop in Geneva only. We accept local checks ONLY with a valid New York State license which has a local address and local telephone number. All returned checks are subject to a $35 returned check fee. Inky Hot Mess reserves the right to refuse any check.

How much is shipping? 
Shipping is calculated based on the weight of your order, distance the package has to travel, and size of the box. You have the option to estimate your shipping in our shopping cart. Once your package leaves Inky Hot Mess, we are not responsible for the delivery of your package. We maintain proof of shipping for all packages including tracking numbers. Delivery is the responsibility of the shipping company.

What is the return policy for Inky Hot Mess?
Returns are only accepted on unopened, packaged items. ALL paper items (including paper, cardstock, stickers, chipboard, etc), stamps, dies, stencils, and embossing folders are not returnable. Store Credit only for the returned item. Returns must be made within 10 days of purchase with receipt. Inky Hot Mess reserves the right to refuse any returned item. ALL online orders need to send an email to office@inkyhotmess.com for an RMA number. Any return sent without an RMA number will be refused and no credit given. Special Orders are not returnable nor are they refundable.